Refund policy

We have a 10-day return policy, which means you have up to 10 days after your item has shipped to request a return for store credit only.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to include the invoice or proof of purchase in your return package.

To start a return, you can contact us at chiltonavenue@gmail.com. 

Items sent back to us without first requesting a return and/or outside of the 10-day return window will not be accepted.

You can always contact us for any return questions at chiltonavenue@gmail.com.

Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Please contact chiltonavenue@gmail.com.

Refunds

We do not offer refunds unless your item is damaged. We only offer store credit for qualifying returns.